DodoHost — Privacy Policy

1. Overview

This Privacy Policy explains how DodoHost collects, uses, stores, and protects personal information when you use our services. We are committed to protecting your privacy and complying with applicable Australian privacy laws, including the Privacy Act 1988 (Cth).

2. Information We Collect

We may collect the following types of information:

• Account Information: Username, email address, and password.
• Billing Information: Payment status, subscription details, and invoices. (Payment details are processed by our payment provider and are not stored directly by DodoHost.)
• Support Communications: Emails or messages you send to us for support or inquiries.

We do not intentionally collect sensitive personal information.

3. How We Use Information

Your information is used solely to:

• Provide, operate, and maintain our hosting services
• Manage accounts, subscriptions, and billing
• Respond to support requests and communications
• Monitor service stability, performance, and security
• Comply with legal obligations

4. Data Sharing

DodoHost does not sell personal data. We may share limited information only when necessary:

• With payment processors (e.g. Stripe) to process transactions
• With infrastructure providers strictly for service operation
• When required by law, court order, or lawful government request

5. Data Storage & Security

Customer data is stored on servers located in Australia unless otherwise stated. We implement reasonable administrative and technical safeguards to protect information against loss, misuse, and unauthorised access.

No internet-based service can be 100% secure, and you acknowledge this risk when using the Service.

6. Data Retention

We retain personal information only for as long as necessary to provide the Service, meet legal obligations, or resolve disputes.

After account termination, data may be deleted following a reasonable retention period unless required by law.

7. Your Rights

You may request access to, correction of, or deletion of your personal information where permitted by law. Requests can be made by contacting us using the details below.

Some information may need to be retained to comply with legal or accounting obligations.

8. Third-Party Services

Our services may link to or rely on third-party platforms (such as payment processors). Their privacy practices are governed by their own policies, and DodoHost is not responsible for those practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated —Last updated— date.

10. Contact

If you have questions or concerns about this Privacy Policy, please contact us: